7ac77's Privacy Policy

7ac77 is a secure and reliable online gaming platform that provides various entertainment services for users in Bangladesh. We treat the privacy of our users with great importance.

This privacy policy ("Policy") explains how the 7ac77 platform ("we", "our") collects your personal information, how that information is used, under what circumstances it may be shared with third parties, and what steps we take to protect your information.

This policy applies to the following situations:

• When browsing or using the 7ac77 website
• When registering and managing an account
• When playing games or placing bets
• When conducting financial transactions
• When contacting our customer support team

By continuing to use the site, you are considered to have fully accepted the terms of this policy. If you disagree with any part of this policy, you are requested to refrain from using 7ac77 services.

The 7ac77 platform may collect the following categories of information in order to provide its services:

2.1 Identity Information

During account registration and verification, your full name, date of birth, national ID or passport number, current address, email address, and mobile number are collected. This information is used to verify your identity and keep your account secure.

2.2 Financial Information

Details of deposits, withdrawals, and transactions — such as transactions conducted via bKash, Nagad, Rocket, or bank transfer — are stored. Core account numbers or bank details are not stored on our servers; only transaction reference information is retained.

2.3 Activity Information

Gaming history, bet amounts, win/loss records, login times, user session data, and time spent on the platform are collected. This information is used to improve service quality and ensure responsible gaming.

2.4 Technical Information

When you visit the site, information such as IP address, browser type and version, device information, operating system, referrer URL, and cookie data may be collected automatically. This information is necessary to maintain the functionality of the site.

2.5 Communication Information

Messages, complaints, and requests sent when contacting the customer support team or via live chat are stored. This helps ensure service quality and assists with future support.

7ac77 collects information through various methods:

• Directly provided by you: Information you provide yourself when creating an account, completing a verification form, or contacting customer support.
• Automatic collection: Technical information collected automatically via cookies, web beacons, and log files while browsing the site or using games.
• Through third parties: Information received from trusted partner organisations for identity verification or payment processing, used solely for the purpose of completing the service.

It is important to know about cookies — you can disable cookies by changing your browser settings. However, disabling some cookies may limit certain functionality of the site.

7ac77 uses collected information for the following legitimate purposes:

• Verifying user identity and managing accounts
• Processing deposits, withdrawals, and transactions
• Running gaming services smoothly
• Providing customer support and responding to assistance requests
• Ensuring platform security and preventing fraud
• Monitoring and providing support related to responsible gaming
• Informing you about relevant promotional content and offers (with your consent)
• Improving service quality and developing new features
• Complying with applicable laws and regulations

7ac77 does not sell your information to third parties or use it for unrelated commercial purposes.

7ac77 may share your personal information with third parties in limited and specific circumstances:

5.1 Service Partners

Necessary information may be shared with trusted partner organisations for payment processing, identity verification, and technology services. These partners operate under strict confidentiality agreements and use information only to complete the specified service.

5.2 Legal Obligations

Information may be disclosed in response to court orders, lawful requests from government authorities, or legal obligations. Such disclosure will always be limited to what is required under applicable law.

5.3 Fraud Prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or illegal activity. This is done in the interest of protecting users and platform security.

5.4 Business Restructuring

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new entity. Users will be notified in advance in such cases.

7ac77 follows industry-standard technologies and practices to keep your information secure:

• SSL Encryption: All data transfers are encrypted using SSL/TLS technology, so that third parties cannot intercept or read the information.
• Secure Data Storage: Stored information is kept in encrypted databases and only authorised staff can access the relevant data.
• Access Controls: Strict role-based access controls ensure that only the necessary staff can access specific information.
• Regular Security Reviews: Regular security reviews and tests are conducted to identify system vulnerabilities.
• Firewall & DDoS Protection: Advanced firewall and cyber-attack prevention systems are always active.

However, no data transmission over the internet can be guaranteed to be completely secure. Therefore, even though we apply the highest level of security measures, we cannot give an absolute guarantee of uninterrupted service security. You are requested to keep your account password confidential and avoid logging in from unfamiliar devices.

7ac77 retains your information only for as long as is necessary to provide services and meet legal obligations:

• While the account is active: All personal and transaction information is retained for the duration of the active account.
• After account closure: Financial transaction records and identity verification information may be retained for a specified period in accordance with applicable laws and regulations.
• Marketing information: Information used for marketing communications will be deleted if you withdraw your consent.

After the retention period ends, information is securely deleted or appropriately anonymised.

As a 7ac77 user, you have the following rights regarding your own information:

8.1 Right to Access

You may request to know what information 7ac77 holds about you. We will provide the necessary information within a reasonable timeframe.

8.2 Right to Correction

If any of your information is incorrect, you may request a correction. Some information can be updated directly from your account settings.

8.3 Right to Deletion

In certain circumstances, you have the right to request deletion of your information. However, some information may need to be retained due to legal obligations.

8.4 Right to Restrict Processing

You may request that your information be restricted from use for specific purposes (such as marketing communications).

8.5 Right to Lodge a Complaint

If you have any complaint regarding the handling of your information, you are requested to contact us directly. We review every complaint seriously.

To exercise any of the above rights, please contact our customer support team. We provide support 24/7.

The 7ac77 platform is intended only for individuals aged 21 and above. We do not knowingly collect any information from minors.

An age verification process is followed during account registration. If it becomes known that a minor's information has entered our system, that information will be deleted immediately and the associated account will be closed.

If you believe a minor is using a 7ac77 account, please notify our customer support team.

7ac77 uses cookies to keep the website running properly. Cookies are small text files stored in your browser.

10.1 Essential Cookies

These cookies are necessary for managing login sessions, ensuring security, and maintaining the core functionality of the site. Disabling them will prevent the site from working properly.

10.2 Functionality Cookies

These cookies are used to improve your preferences, language settings, and user experience. They remember your previous preferences.

10.3 Analytics Cookies

Anonymous traffic data is collected to analyse site usage statistics and improve service quality. This information does not identify any individual.

Cookies can be managed from your browser settings. However, disabling some cookies may limit certain features of the platform.

7ac77 reserves the right to update this privacy policy from time to time. The policy may change due to changes in services, new legal requirements, or technological developments.

If there are significant changes to the policy, we will notify users via a notice on the site. Continuing to use the site after changes are made will be considered as your acceptance of the updated policy.

We recommend that you review this page regularly to stay informed about the latest policy.

If you have any questions, complaints, or information-related requests regarding this privacy policy, please contact us. The 7ac77 customer support team provides assistance in both Bengali and English.